Deposit Requirement for Private Sessions

For all private lessons scheduled on or after August 1, 2019, a $75 deposit is required to confirm a session date/time.   Sessions are not officially confirmed on the range calendar without paid receipt of this deposit amount.

For those who have paid their deposit or full amount and need to cancel or reschedule, this MUST be done by email or webform ONLY, for date/timestamp purposes.  Official advisement must be received in writing within the timetables shown before in order to receive partial / full refund or credit carryover (see below table)

For those who have not paid the deposit amount and do not advise of cancellation within the required time, you will be charged for the missed session as well at time of rebooking, as we were not advised far enough in advance that you would miss that session and were therefore unable to open and book the time for someone else.

Private Session Cancellation Policy & Deposit Refund Eligibility

All deposit refund eligibility is based on the actual time of cancellation as outlined in the table below.

Cancellation Made 48+ Hours
BEFORE Scheduled Session
Cancellation Made 24 – 48 Hours
BEFORE Scheduled Session
Cancellation Made Less Than 24 Hours
BEFORE Scheduled Session
No Show / No Cancellation
100%
50%
0%
0%

Full Payment Requirement for Reserved Open Shooting Sessions

For all Open Shooting sessions scheduled on or after June 1, 2020, the full amount for the upcoming session is required to confirm your reserved session date/time.   

For those who have paid their amount and need to cancel or reschedule, this MUST be done by email or webform ONLY, for date/timestamp purposes.  Official advisement must be received in writing NO LESS THAN 24 HOURS PRIOR to the upcoming scheduled session in order to either receive a full refund or transfer the payment to the rescheduled date/time as agreed when you contact us to make the change.  

For those who have not paid the full amount and do not advise of cancellation within the required time, you will be charged for the missed session as well at time of rebooking, as we were not advised far enough in advance that you would miss that session and were therefore unable to open and book the time for someone else.

Phone call and text messaging will NOT be considered as a valid form of advisement due to delays in receipt or processing.

Open Shooting Session Cancellation Policy & Deposit Refund Eligibility

All payment refund or credit eligibility is based on the actual time of cancellation as outlined in the table below.

Cancellation / Request for Rescheduling Made 24+ Hours
BEFORE Scheduled Open Shooting Session
Cancellation Made Less Than 24 Hours
BEFORE Scheduled Session
No Show / No Cancellation
100% Refund or 100% Credit Carryover to rescheduled session, depending on request of customer
– If paying with a 10-punch card,
then no punch will be used for 24+ hour advised missed session
0% Refund / 0% Credit Carryover
– If paying with a 10-punch card,
then 1 punch will be used for late advisement or missed session
0% Refund / 0% Credit Carryover
– If paying with a 10-punch card,
then 1 punch will be used for late advisement or missed session